Talk to us
Tell us what support you are looking for and what would make everyday life easier.
Getting started is straightforward. We begin with a conversation, agree the support clearly and then arrange visits around your routine.
Tell us what support you are looking for and what would make everyday life easier.
We discuss tasks, preferences, routine, visit arrangements and the boundaries of our non-regulated service.
Once everything is clear and agreed, support can begin around the schedule that suits you.
We want you to understand exactly what has been agreed. We will discuss the type of help required, when visits are wanted, what matters to the person and whether each requested task fits within our non-regulated service.
If a need requires regulated personal care, nursing, clinical monitoring or another service outside our scope, we will be clear about that rather than presenting it as something we provide.