Complaints
We want to put things right.
If you are unhappy with any part of our service, we want you to feel comfortable telling us.
How to complain
Contact [COMPLAINTS CONTACT NAME / ROLE] by email at oxfordhealthcareservices@outlook.com, by telephone on 01865 562226, or write to [POSTAL ADDRESS]. Please explain what happened and what outcome you would like.
What happens next
We will acknowledge your complaint, review what happened, keep you informed and provide a response in line with our complaints procedure.
Before publishing: add your actual acknowledgement and response timescales so this page matches your internal complaints policy.